PAWAVOX FOR HOSPITALITY

    Capture guest reality the moment it happens

    Hotels, restaurants, and tourism operators — collect verified video, audio, and image feedback from guests at every touchpoint. GPS-tagged and timestamped at capture, so you catch service issues before they turn into bad TripAdvisor reviews.

    Key Benefits

    Catch dissatisfied guests in the moment, before they post a review
    Verified location and timestamp on every submission — useful for incident review
    Multilingual capture for international guests — 99+ languages
    Per-property dashboards with chain-wide roll-up
    Surface staff doing exceptional work for recognition and training
    Tamper-proof seals make insurance and dispute documentation defensible

    Features

    In-Room QR

    Posters and door cards let guests record voice, video, or image feedback without an app.

    Restaurant Tablets

    Table-side capture after meals — diners share what worked and what didn't in the moment.

    Multilingual Intake

    Automatic transcription and translation so every guest can speak their language.

    Sentiment Alerts

    Negative reports route to the duty manager in real time — service recovery before the guest checks out.

    Verified Provenance

    Every submission is Nostr-signed and GPS-locked to the property — disputes about when or where are settled at capture time.

    Staff Recognition

    Identify team members named positively in guest reports for recognition and training.

    Use Cases

    Hotel Groups

    A boutique hotel chain runs in-room QR feedback across 14 properties — TripAdvisor scores improved from 4.2 to 4.7 stars within two quarters.

    Fine Dining

    An upscale restaurant uses table-side capture to understand guest preferences with verified context, then personalizes future visits.

    Resort Properties

    A beach resort captures feedback at spa, pool, restaurant, and front desk — each submission GPS-tagged to the touchpoint, with chain-wide analytics rolled up to HQ.

    Ready to get started?

    Join the organizations using Pawavox to capture and verify field intelligence — video, audio, images, and voice — with tamper-proof timestamps and verified location.

    Start for Free