FRAUD PREVENTION

    Detect Fraudulent Activity Through Feedback

    Use customer feedback patterns to identify potential fraud, fake transactions, and suspicious activity before it impacts your business.

    Key Benefits

    Early fraud detection
    Pattern recognition across locations
    Reduce chargebacks and losses
    Protect brand reputation
    Evidence for investigations
    Deter internal fraud

    Features

    Anomaly Detection

    AI identifies unusual patterns in feedback that may indicate fraudulent activity.

    Cross-Reference Analysis

    Compare feedback against transaction data to spot discrepancies.

    Employee Monitoring

    Detect patterns that may indicate employee fraud or misconduct.

    Alert System

    Instant alerts when suspicious patterns are detected.

    Investigation Tools

    Tools to drill down into suspicious activity and gather evidence.

    Audit Trail

    Complete audit trail of all feedback for compliance and investigations.

    Use Cases

    Retail Fraud

    Detect return fraud and employee theft through customer feedback patterns.

    Insurance Claims

    Identify potentially fraudulent claims by analyzing customer feedback consistency.

    Service Fraud

    Catch technicians or contractors who claim to complete work that wasn't done.

    Ready to get started?

    Join thousands of organizations using Pawavox to collect and analyze voice feedback.

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