PAWAVOX FOR FIELD WORKERS
Mobile Workforce Feedback Collection
Collect feedback from customers after field service visits. Perfect for technicians, delivery drivers, home services, and any mobile workforce.
Key Benefits
Features
SMS/QR Delivery
Send feedback links via SMS after service or use QR codes on receipts.
Technician Tracking
Link feedback to specific technicians for performance management.
Job Integration
Connect with dispatch and job management systems for context.
Mobile Dashboard
Managers can review feedback on-the-go from any device.
Route Optimization
Identify geographic patterns in customer satisfaction.
Training Insights
Use feedback to identify training needs for field teams.
Use Cases
HVAC Services
An HVAC company collects feedback after every service call, improving their customer satisfaction score by 35%.
Delivery Services
A last-mile delivery company uses Pawavox to track driver performance and reduce customer complaints.
Home Healthcare
A home healthcare provider collects patient feedback after visits to ensure quality care and compliance.
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